Waypoint Physiotherapy wants to reassure all clients that the clinic is a safe environment to attend. Guidelines have been drafted based on direction of the Regulatory Associations, Public Health and the Chief Medical Officer. The safety of you, staff, and family members is the number one priority.

As a sole practitioner practice, there will never be more than two or three people in the clinic at one time, and whenever possible physical distancing will be maintained. However, as physiotherapy is a hands-on profession, appropriate Personal Protective Equipment will be used when necessary.

Masks are mandatory at all times within the clinic. Please bring your own mask to your appointment though there are a limited number of disposable masks available in case you forget.

All staff and clients are required to pass the COVID-19 screening questionnaire before coming in.

Thorough cleaning protocols will be maintained in accordance with Health Canada guidelines. Hand sanitizers contain 70-80% ethanol or isopropanol mixtures, and only approved disinfecting products with appropriate DIN numbers are used. High touch surfaces such as bed surfaces and gym equipment are cleaned after every use, and other lower touch surfaces are cleaned multiple times a day.

Paper is kept to a minimum (no magazines or books at the moment) and whenever possible receipts and home based exercises will be emailed.

Thank you for your patience and understanding as we continue to navigate this difficult time together.